Returns Policy

Return Shipping:

  • The customer is responsible for the cost of return shipping unless the return is due to our error or a defective item.
  • We recommend using a trackable shipping method and obtaining proof of shipment for your return.
  • Please ensure that the item(s) are securely packaged to prevent damage during transit.

Refunds and Exchanges:

  • Refunds will be processed once we receive and inspect the returned item(s).
  • The refund will be issued to the original payment method used during the purchase.
  • If you prefer an exchange, please indicate the desired item(s) and size(s) in your return request. We will process the exchange based on availability.

Processing Time:

  • Please allow 5-10 business days for us to process your return once it is received.
  • We will notify you via email once your return has been processed, and the refund or exchange has been initiated.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact our customer support team immediately with supporting evidence, such as photos or videos.
  • We will arrange for a return or exchange, and cover the return shipping costs in such cases.

Non-Receipt of Package:

If you haven't received your package within the estimated delivery time, please contact our customer support team for assistance. We will investigate the issue and take appropriate action.


Our returns policy may vary for certain promotions, clearance items, or special sales events. Any exceptions will be clearly stated on the product page or during the checkout process.


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